Privacy Policy
Plain-language information about how we handle the details you share with us.
Note for the business owner: please review this policy, confirm the business-specific details marked [to confirm], and have it checked against applicable privacy law (such as BC PIPA) before publication.
Last updated: [to confirm]
Who we are
This website is operated by Apex Property & Roof Restorations, serving Vancouver and the Lower Mainland, British Columbia. You can reach us at (672) 208-2044.
Information we collect
When you submit a quote or contact form, we collect the details you provide: your name, phone number, the service you're interested in, your city or area, and any project details you choose to include. We also record which page of the website the form was submitted from.
How we use it
We use this information only to respond to your inquiry, discuss your project, arrange inspections and quotes, and provide the services you request. We do not sell your information or use it for unrelated marketing.
How inquiries are handled and stored
Form submissions are stored in a secure, access-restricted database provided by our website hosting platform. Only authorized people involved in responding to inquiries can access them. We keep inquiry information only as long as reasonably needed for the purposes above or as required by law [retention period to confirm].
Third-party services
This website is hosted on the Lovable platform, which also provides the database used to store form submissions. Fonts are loaded from Google Fonts, which may receive your IP address when pages load. [Add any analytics or email-notification services if they are added later.]
Protecting your information
We take reasonable steps to protect the information you share, including restricting who can access stored inquiries and transmitting form data over encrypted connections (HTTPS).
Your choices
You can ask us to access, correct or delete the personal information you've provided by calling (672) 208-2044. We'll respond to your request within a reasonable time.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
